Getting help – key contacts

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  How to use this guide      Key contacts

 

 

  • FFOPS – Families & Friends of Prisoners Services

www.ffops.org.uk

01792 458645
Answerphone 24 hrs
Monday-Friday 9am-4:15pm
Saturday and Sunday 12:45pm-4:15pm

 

  • Crown Prosecution Service (CPS)

www.cps.gov.uk

Magistrates Court:

Neath, Swansea, Dyfed – 01792 452900

Bridgend, Gwent, Cardiff, Rhondda Cynon Taf, Vale of Glamorgan – 02920 803800 (switchboard)

Powys and North Wales – 01352 918016/01352 918000

Crown Court:

Bridgend, Gwent, Cardiff, RCT, Vale of Glamorgan – 02920 923779

Neath, Swansea, Dyfed – 01792 452900
Powys and North Wales – 01352 918000

 

  • Citizen Advice Bureau

www.citizensadvice.org.uk

Advice Line Wales 03444 772 020

Text Relay 03444 111 445

 

  • IPCC – Independent Police Complaints Commission

www.ipcc.gov.uk

0300 020 0096 (press 1 at prompt)

 

  • PDS – Public Defender Service

Provides high quality defence representation. Can represent any individual who has secured legal aid funding for their case and advocates can be instructed by any solicitor firm in England and Wales.

www.publicdefenderservice.org.uk

01792 633280 – Swansea

 

  • CLS – Community Legal Service

Free legal advice for England and Wales.

www.clsdirect.uk

If you qualify for legal aid call national helpline on 0845 345 4 345 (minicom 0845 609 6677) for free advice about benefits, tax credits, housing, employment, education or debt problems.

 

  • Government services and information (Gov.Uk)

Links to extensive information on ‘Crime, Justice and the Law’.

www.gov.uk/browse/justice

 

  • Clinks

Directory of offender services.

www.clinks.org/directory

 

  • PACT – Prison Advice and Care Trust

PACT is a national charity that provides support to prisoners, people with convictions, and their families through a range of services.

PACT helpline: 0808 808 3444, Monday to Friday from 10am to 5pm.

Email: helpline@prisonadvice.org.uk

www.prisonadvice.org.uk

 

  • Hafal

Hafal provides a range of criminal justice services across Wales that aim to support offenders with mental illness to help reduce re-offending.

www.hafal.org/services/criminaljustice/

Email: hafal@hafal.org

Tel: 01792 816600

 

  • Hafal Crossroads

www.hafal.org/crossroads

 

  • Bipolar UK

www.bipolaruk.org

 

  • Diverse Cymru

www.diversecymru.org.uk

 

  • CAIS

www.cais.co.uk